A customer can initiate a return for most new and unopened items within 7 days of delivery for a full refund. Items must be in new or unused condition with all original materials included with the shipment.

We must receive your returned items at our location within 14 days of delivery. We inspect all returned items and award a full refund if the return item is not damaged or worn.

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Customer must return the item within 30 days of your purchase.

1. Please use the contact form below to request a refund and we will assign you a tracking #.

2. Ship your returned item(s) to:
The Clock Doctor
ATTN: Returns
10610 N 71ST PL
Scottsdale, Arizona

3. Include in the returned package a signed letter stating the reason for your return and the original receipt or print out of the confirmation email.

Return Contact Form